Once your kit reaches the Helix lab and is scanned in, if the kit hasn't been activated yet, you will receive a reminder email to do so. To speed up your process, you can go to helix.com/start anytime and activate your kit. Please note that if you received the DNA collection kit as a gift, the reminder email may go to the person who purchased the kit for you, so don’t be surprised if that person gets in touch.

Learn More => https://www.helix.com/support/ordering-and-shipping

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