Enter the barcode when prompted in the Helix registration process.
In the event that you mailed your kit back before completing registration, you will be able to register your collection tube once it arrives at the lab. When your unregistered sample is received at the lab, you will be sent an email containing your unique barcode at the email address used to place your order. Sample processing will not begin until registration is completed.
Having trouble registering? Click here to contact the Helix support team.